Most orders are shipped within 24 - 48 hours from confirmation of your order unless otherwise specified. Shipping times will vary depending on the size of the package and the delivery location.
We do prefer to ship directly to the mechanic or body shop if possible, If we are unable to we will still do everything we can to accommodate you.
Items shipping to Alberta, British Columbia and Saskatchewan generally are delivered within 1 - 3 business days (excluding weekends and holidays) from their date of shipment.
Items shipping to Manitobia, Ontario and Quebec generally are delivered within 4 - 6 business days (excluding weekends and holidays) from their date of shipment.
Items shipping to the Atlantic provinces generally are delivered within 7 - 8 business days (excluding weekends and holidays) from their date of shipment.
Shipments to the United States may be delayed by 3-5 Days, We will take care of any paper work EPA forms and clear customs and duty for you.
Oversized items and Body Parts - are crated and due to this somethimes shipping is delayed one day.
Shipping Options - Carriers reserve the right to extend delivery time by 24 hours when delivering to residential addresses. This is beyond our control and next day or second day charges will NOT be refunded if considered late as it is out of control.
Damaged Shipments - Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. Our warehouses put forth every effort to prevent shipping damage however, damages may occur occasionally due to inclement weather or acts of god. If you receive a damaged part, do NOT accept the package, have the shipper immediately return to sender. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender. We must be contacted immediately if any of the above occurs to prevent your being charged freight on both ways. We are not responsible for missing, damaged, or incorrect parts after 30 business days, regardless of the party at fault. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.
Lost or Stolen Orders - We are not directly responsible for lost or stolen packages, but we will be happy to assist you in filing a claim with the shipping service. You must contact us immediately if the entire shipment was not received within two (2) full business days. All requests must be made within twenty-one (21) days from the date of shipment for any possibility of claim.
Your business is appreciated!!